RelayHelp

RelayHelp for Telegram

Support in a Telegram group.

Each ticket gets its own topic in a private group. Your team replies from their phones and the customer gets it on your site.

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Acme support· group · #1042

RelayHelpAPP14:24

Sarah · widgetEmail. Same error after the reset link.

RelayHelpAPP14:24

Maya pinged @Priya. Here's the short version:

Catching Priya up

• Sarah can't log in after two resets

• Okoye Studio may have turned on SSO

• Nothing promised to Sarah yet

Priya Rao14:25

Yes, yesterday. Passwords are off for them.

RelayHelpAPP14:26

Suggested reply · only you see this

Found it. Your company switched to SSO yesterday. Use "Continue with Google" and you're in.

SendEditIgnore

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  • /claim

    Take the ticket. Everyone else sees it's yours.

  • /close

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  • /priority p1

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  • /summary

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AI that knows when to stop

It drafts. A person decides.

Handoff summary

Catching Priya up

  • • Sarah can't log in after two resets
  • • Okoye Studio may have turned on SSO
  • • Nothing promised to Sarah yet

Posts the moment someone @-mentions a teammate. Free on every plan.

Suggested reply · only you see this

Found it. Your company switched to SSO yesterday. Use "Continue with Google" and you're in.

SendEditIgnore

61% sure, under your 72% line, so it waited for Maya instead of replying.

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  1. 01

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  2. 02

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  3. 03

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  4. 04

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